The Calm Tail

The Calm Tail · use and support

Use guide, terms & refunds

Puppy Play & Rest Notes costs $7 USD once. It provides a browser observation notebook, manual adult household response card, chronological printable handoff, JSON backup/restore and a blank offline HTML copy. There is no account requirement for tool use, subscription, professional coaching, monitoring service or lifetime hosting promise.

Start and keep your work

  1. Record what happened and leave uncertain details blank. Dates and clocks are literal local labels, with unknowns placed last.
  2. Edit the household adult response card and save its changes.
  3. Select observations for the handoff and review the card and uncertainty before printing.
  4. Export JSON before closing, reloading or leaving the tab. There is no autosave. Unsaved drafts are separate from committed records.
  5. Download the blank offline HTML tool separately. It contains no observations. Open it locally, then restore a JSON backup when needed.

A JSON restore replaces the current records and household card only after validation. Keep an existing backup first. A backup is a plain-text file; store and share it carefully. A printout is a handoff, not an editable data backup.

Adults remain responsible

Children must never manage puppy mouthing alone. Adults supervise children with puppies and separate them when supervision is unavailable. Concerning, painful, escalating or unsafe behaviour needs a vet or qualified behaviour professional now. Do not postpone help for an observation period.

This tool does not establish cause, distinguish aggression, diagnose pain, recommend a nap schedule or promise a cure. Use calm reward-based methods; do not use punishment, startling squeals or a crate as a correction. See free Blue Cross guidance. Paper or ordinary notes are a free alternative.

Access and privacy

The unlisted buyer link is not authentication. Anyone with it can load a blank tool. Records live only in the current tab, not at the URL; different tabs do not share data. You are responsible for exported files and downloaded copies.

30-day full refund request

Email hello@moneyyoureowed.com within 30 days of purchase to request a full refund. Include the receipt email or payment reference so the payment can be found. You do not need to prove improvement or a change in your puppy's behaviour.

The shared merchant is moneyyoureowed. Support covers software use, not veterinary or behavioural advice, and carries no response-time guarantee. These terms do not remove any applicable statutory rights.